We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
💳🔐 Are your e-commerce transactions secure?
In this episode, Charly explores essential strategies for protecting customer data and safeguarding your online store. Learn why using PCI-compliant payment gateways like Stripe or PayPal and implementing SSL certificates to encrypt data are critical steps for secure transactions.
Discover how to monitor for fraudulent activity with advanced detection tools and regular transaction reviews. Tune in to build trust with your customers and protect your e-commerce business from cyber threats! 🚀
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
We all receive scam emails and dodgy text messages, but most of us just delete them and move on. The problem is, when scams go unreported, the scammers keep running the same tricks on the next person and the next.
In this episode, Charly covers:
✅ Why reporting scams matters and how it feeds into the bigger intelligence picture
✅ Real results - over 7,500 scam websites taken down in Australia in 2025 alone
✅ Where to report scams in Australia (Scamwatch, ReportCyber) and the US (FTC, IC3)
✅ Why business owners need that paper trail for banks, insurers and compliance
✅ Which scams are worth the five minutes it takes to lodge a report
Your single report might not feel like much, but it could be the one that connects enough dots to stop someone else from getting caught.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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When your tech support asks you to send email headers, do you know what they actually mean? Most people just forward the email - but that is not what is needed. Email headers contain critical information like SPF, DKIM, and DMARC records that help trace delivery issues, identify spam, and troubleshoot bouncing messages.
In this episode, Charly covers:
✅ What email headers are and why your tech support needs them
✅ How to find and export headers in Gmail using "Show Original"
✅ How to access message source and download EML files in Outlook
✅ How to view headers in Zoho Mail using "Show More Actions"
✅ Two ways to share headers - copy to clipboard or download as an EML file
✅ Why headers help identify spoofed emails, spam, and delivery failures
Next time your tech support says "send me the headers," you will know exactly what to do - and they will thank you for it.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Every business owner thinks they would never fall for a scam - until they almost do. Scams are not designed for careless people. They are designed to trigger a reaction before your rational brain has a chance to catch up, and they are alarmingly effective at it.
In this episode, Charly covers:
✅ Why scams work on the same principles as marketing - and how they exploit urgency, authority and fear
✅ How fatigue, stress and multitasking make business owners more vulnerable to phishing attacks
✅ The one habit - the pause habit - that breaks the scam cycle before it starts
✅ How to verify suspicious messages through trusted channels instead of the links or numbers provided
If you have ever felt that rush of "I need to deal with this right now," this episode will change how you respond to it.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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...
