Revolut handed approximately 680 customers’ personal information to a bad actor after receiving requests from a compromised Italian government account that appeared lawful.
It appears the company wasn’t hacked, and the emails passed the checks designed to confirm where they came from. Today's episode discusses:
✅ Why Revolut handed the information over
➡️ The legal and regulatory environment that set the incident up
⚡ What it means for the security and privacy of information businesses are required to collect
⭐ What small businesses need to take from it
There are lessons here for businesses, particularly those now covered by expanded Australian anti-money laundering requirements.
If your business collects sensitive customer information, find out what this incident means for you.
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
Your Christmas break needs more than an out-of-office message. As the end of the year approaches, how will you handle enquiries if you’re busy finishing work, working reduced hours or taking a holiday?
November gives you time to plan before December gets busy. Charly gets the holiday preparations started with four things to think about:
✅ Planning now can save you heartache when things get busy.
➡️ What should you consider updating for the holiday season?
⚡ What information should you include when you update your messaging?
⭐ Can you use this time to build your list?
There are practical considerations for your business whether you’re closing for a fortnight or fitting work around your Christmas commitments.
Grab a coffee or tea and join Charly for Mindset Monday. What would you like to have sorted before your Christmas break?
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Recently, Meta proposed new commercial terms that reached beyond Facebook and Instagram to include the content on your own website. Strong feedback from the user community has had those terms delayed indefinitely but it's worthwhile understanding what Meta were proposing, why people were concerned and why it matters for the future.
That's today's Firewall Friday:
✅ What were the implications of Meta's proposed Terms?
➡️ Why should the (now delayed) Terms concern Businesses?
⚡ Can you protect your website content from Meta?
⭐ What more can you do to protect your Intellectual Property?
If using a free platform makes you the product, how far should that arrangement extend?
There are practical considerations for protecting your business website, along with reasons to understand and exercise your intellectual property rights.
Where would you draw the line, and what would you do if Meta brought these terms back?
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Your web support person or marketer needs access to Google Analytics. You can give them their own access without handing over your Google login.
In today’s Walkthrough Wednesday, Charly shows how to add someone and choose the access they need:
✅ There’s a difference between access to your account and access to your website property.
➡️ Helping with your website doesn’t automatically require full administrator access.
⚡ A backup administrator could help if you lose access to your main Google account.
It’s a useful part of managing who can access your business information.
Have you ever been asked to give someone access to Google Analytics?
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