Ask Charly Leetham
Science & Tech • Business
Our goal is to assist small to medium business owners use the power of the Internet as an avenue to market their organisations in an appropriate and cost-effective manner.

We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.

We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Interested? Want to learn more about the community?
How Do You Stop A Bank Fraud Phone Scam? (2026/737)

You make a banking transaction, and a little while later your phone rings. It is someone saying they are from your bank’s fraud team, there is a problem with the transaction, and they need a few details to protect your money. This Firewall Friday episode is about a banking scam Charly saw reported, why it is so effective, and the simple habit she uses to shut it down.

In this episode, Charly covers:
✅ How the scam works and why it is such a convincing one
➡️ Why the number showing on your phone might not be proof of who is really calling
⚡ How the scam uses urgency, an emotional hook, and years of conditioning against you
⭐ The moment in the call where the real damage is done
✨ What Charly does instead, and why a couple of minutes now beats a heap of heartache later

If a call like this ever comes through, this episode will have you ready for it.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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Music and Credits to:
Paradise Found is covered under Creative Commons.
“Paradise Found”
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/

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What else you may like…
Videos
Posts
February 22, 2024
Remembering All The Things - Daily Dose Of Business Inspiration (2024/47)

Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?

00:05:41
February 21, 2024
Practice The Pause - Daily Dose Of Business Inspiration (2024/46)

It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.

00:03:54
February 20, 2024
Setting Boundaries Is Good For Business - Daily Dose Of Business Inspiration (2024/45)

Boundaries are important in life. Today we look at what that means in business.

00:04:34
How Did a Genuine Government Email Expose Customer Data? (2026/770)

Revolut handed approximately 680 customers’ personal information to a bad actor after receiving requests from a compromised Italian government account that appeared lawful.

It appears the company wasn’t hacked, and the emails passed the checks designed to confirm where they came from. Today's episode discusses:

✅ Why Revolut handed the information over
➡️ The legal and regulatory environment that set the incident up
⚡ What it means for the security and privacy of information businesses are required to collect
⭐ What small businesses need to take from it

There are lessons here for businesses, particularly those now covered by expanded Australian anti-money laundering requirements.

If your business collects sensitive customer information, find out what this incident means for you.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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September 16, 2026
How Do You Handle A Delete My Data Request? (2026/769)

WordPress website holds about them, do you know what to do?

WordPress has built-in privacy tools for handling these requests, including confirming who's making the request before you hand over or erase their information. In this walkthrough, you'll see the process from both sides:

✅ What the person requesting their data sees
➡️ How WordPress confirms the request before you action it
⚡ What information WordPress includes in the personal data export
⭐ What happens to their information after the erasure is completed

Privacy administration might be tedious, but knowing how to handle a request properly is worthwhile for a business owner.

Follow the process from the initial request through to the final erasure, and see exactly what WordPress does along the way.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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September 14, 2026
How Much Is “Give It a Minute” Costing Your Business? (2026/768)

Recurring technology problems don't always bring a business to a complete stop but they can cause interruptions that end up costing the business.

You may not even recognise that it's happening but you'll find yourself saying things like “Give it a minute” or “It always does this” multiple times a week, if not a day. When you do, you're likely:

✅ Repeating tasks because of lost work.
➡️ Using workarounds that end up becoming “standard practice”.
⚡ Finding errors and delays that affect customers, deadlines and revenue.

Not all interruptions are things to be concerned about but what if they are? Would you know where to start looking and what they're really costing you?

A recurring problem may be worth addressing, but first the business needs evidence of what is happening and what it is costing.

How much is “give it a minute” costing your business?

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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