We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
When someone fills in a contact form on your site, you rely on an email notification to tell you about it. That notification relies on a lot of things going right, and all it takes is one to go wrong for you to never see the submission. In this Mindset Monday episode, Charly makes the case for saving your form submissions into your database instead of trusting the email, and what that means for your records and your privacy.
In this episode, Charly covers:
⚡ Why saving entries into your database means a lost email doesn't mean a lost contact
⭐ How a saved record protects your reputation if a legal question comes up
❗ The privacy responsibilities of storing personal information under the Privacy Act
✨ Why you should only collect the data you actually need
Have a listen, then let Charly know what you think. Is it overkill, or does it sound reasonable to you?
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
Music and Credits to:
Paradise Found is covered under Creative Commons.
“Paradise Found”
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/
https://rumble.com/v7bu9b0-are-you-saving-your-contact-form-submissions-2026735.html
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
You can’t include a system in a security and access review if you don’t know your business is using it.
An enquiry reaches your CRM, a payment appears in your accounting system or a document moves into the right folder. You see the result, but do you know what’s making it happen and who controls the account behind it?
Everything may work perfectly until you need to change something, recover access or deal with a security problem. That’s when you may discover:
✅ The account was created in someone else’s name
➡️ The recovery email is an inbox nobody can access
⚡ MFA is connected to a phone that’s been replaced
⭐ An API key exists, but nobody knows where it’s used or what will break if it’s removed
There are lessons here for any business owner who thinks a list of known systems is enough for a security and access review.
Could you trace what happens between an input entering your business and the result appearing at the other end?
Book a Free 30 minute Breakthrough Session: ...
You can’t include a system in a security and access review if you don’t know your business is using it.
An enquiry reaches your CRM, a payment appears in your accounting system or a document moves into the right folder. You see the result, but do you know what’s making it happen and who controls the account behind it?
Everything may work perfectly until you need to change something, recover access or deal with a security problem. That’s when you may discover:
✅ The account was created in someone else’s name
➡️ The recovery email is an inbox nobody can access
⚡ MFA is connected to a phone that’s been replaced
⭐ An API key exists, but nobody knows where it’s used or what will break if it’s removed
There are lessons here for any business owner who thinks a list of known systems is enough for a security and access review.
Could you trace what happens between an input entering your business and the result appearing at the other end?
Book a Free 30 minute Breakthrough Session: ...
In Episode 739, I show you how to use Filters / Rules for Zoho Mail.
A viewer asked whether Zoho Mail allows filters to be set on a shared mailbox. The short answer is, it does but the functionality is more limited than a full inbox and the settings aren't in an obvious place.
Shared mailboxes have their own controls, permissions and tags and this episode walks through how you can find them. I cover:
✅ The user settings needed to access this feature
➡️ Where to actually find the setting for filters
⚡ What you can do with the filters
⭐ Bonus: you can tag in Shared Mailboxes too
For a business using a shared address, these settings can make the mailbox easier to organise without changing how the team accesses it.
If you’ve been searching through Zoho Mail for shared mailbox filters, pull up your account and follow along.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: ...
