We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Your email is the one system that controls access to everything else in your business - your bank, your website, your social media, and your cloud storage. But if it just works, you probably never think about it.
In this episode, Charly covers:
✅ Why your email is the master key to your entire business
⚡ What happens when that system gets compromised or goes down
➡️ The difference between treating email as a commodity and treating it as critical infrastructure
⭐ The mindset shift that changes how you manage, secure, and protect your inbox
✨ Questions you should be asking about access, backups, and encryption
Stop treating your email like it is just another tool and start treating it like the critical business infrastructure it actually is.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Music and Credits to:
Paradise Found is covered under Creative Commons.
“Paradise Found”
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/
https://rumble.com/v798ks6-is-your-email-the-master-key-to-your-business-2026711.html
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Last week, half a million UK Biobank volunteers discovered their de-identified medical records listed for sale on a Chinese marketplace. No firewall was breached. No password was cracked. The data was downloaded legitimately by accredited research organisations and ended up somewhere it absolutely should not have been. This episode unpacks what the UK Biobank breach tells us about centralised data, the limits of de-identification, and why the push for mandatory digital ID should concern every business owner.
In this episode, Charly covers:
✅ What actually happened with the UK Biobank data and why it wasn't a cyber attack
➡️ Why de-identified data can still be used to identify you
⚡ How your information moves through chains of trusted partners you never agreed to
⭐ What centralised databases mean for privacy and security risk
❗ Why mandatory digital ID follows the same flawed model
✨ What business owners need to consider about tracking and customer data
Privacy isn't about having something to hide. ...
Wondering if you can personalise Gmail templates so each message feels tailored? A viewer asked this on YouTube last week and the honest answer is no, not really. Gmail templates (or canned responses) will let you pull a contact name and address into a message, but that is about the limit of it.
In this episode, Charly covers:
✅ Why Gmail templates are not really personalisable in any meaningful way
➡️ The one small thing you can do with Google Contacts and the "a" key shortcut
⚡ Why trying to use a group only pulls in the first person on the list
⭐ Why Gmail is not a mass mailing tool and the sending limits Google enforces
❗ What can happen to your account if you ignore those limits
Templates work for sending the same message to one person at a time without retyping it. If you need genuine personalisation or want to reach a larger list, you need a dedicated email marketing tool.
Watch the full walkthrough to see exactly what Gmail templates can and cannot do.
Book a Free 30 minute Breakthrough...
How many tools is your business actually running right now? If the honest answer surprises you, your tech stack could be costing you more than the subscriptions alone. A complicated stack slows you down, duplicates work, and quietly opens security gaps you never meant to leave open.
In this episode, Charly covers:
✅ Why reasonable tech decisions add up to an unreasonable stack
➡️ The hidden admin load every tool brings with it
⚡ How overlapping tools create friction you do not notice until it matters
⭐ Why forgotten subscriptions and abandoned trials are your biggest security risk
❗ The off-boarding gap that turns former team members into future problems
✨ How to audit your stack, spot overlap, and let go of sunk costs
☑️ Why simplification is a security move as much as a productivity one
This is the bridge from April's security focus into May's productivity conversations, because the simpler your stack, the easier it is to do both well.
Book a Free 30 minute Breakthrough Session: ...
