We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Many business owners assume their AI tools are safe because the software is installed locally - but is your data really staying on your machine? If you are using AI agents, you need to understand where your data goes before you expose yourself and your customers to unnecessary risk.
In this episode, Charly talks with Ken McLoud from Laconic Tech about how small businesses can use AI to solve real problems - and the critical security pitfalls to avoid. Ken covers:
✅ Three practical AI use cases: lead magnets, workflow agents, and data analysis
📌 Why replacing your customer service team with AI can cost you more than it saves
🛡️ Prompt injection explained - and how attackers trick AI agents into following bad instructions
🔗 The "solution in search of a problem" trap - how to choose AI projects that deliver ROI
🛡️ Context rot - why your AI gets worse the longer you talk to it
📌 Why "it is on a Mac Mini" does not mean your data is secure
If you are thinking about AI for your business, start with the business problem - not the technology.
Find out more about Ken:
Website: Laconic Tech - https://laconictech.com
LinkedIn: https://www.linkedin.com/in/ken-mcloud/
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
Music and Credits to:
Paradise Found is covered under Creative Commons.
"Paradise Found"
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/
https://rumble.com/v77t8ek-is-your-ai-really-secure-on-that-mac-mini-with-ken-mcloud-e36s2026.html
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Your browser knows more about you than your best mate does, and it is quietly handing that information to strangers every single time you jump online. Browser privacy is not a paranoid concern, it is a business one, because the searches you make about suppliers, competitors and funding all paint a detailed picture of where your business is heading.
In this episode, Charly covers:
✅ What device fingerprinting actually is and why it goes far beyond cookies
✅ The two dangerous mindsets that keep business owners exposed
✅ Why incognito mode is not the privacy shield most people think it is
✅ Practical steps to take back control without turning your life upside down
If you have ever clicked "accept all" on a cookie banner without thinking, this episode is the nudge you need to stop running on autopilot and start making conscious choices about your data.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: ...
We all receive scam emails and dodgy text messages, but most of us just delete them and move on. The problem is, when scams go unreported, the scammers keep running the same tricks on the next person and the next.
In this episode, Charly covers:
✅ Why reporting scams matters and how it feeds into the bigger intelligence picture
✅ Real results - over 7,500 scam websites taken down in Australia in 2025 alone
✅ Where to report scams in Australia (Scamwatch, ReportCyber) and the US (FTC, IC3)
✅ Why business owners need that paper trail for banks, insurers and compliance
✅ Which scams are worth the five minutes it takes to lodge a report
Your single report might not feel like much, but it could be the one that connects enough dots to stop someone else from getting caught.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: ...
When your tech support asks you to send email headers, do you know what they actually mean? Most people just forward the email - but that is not what is needed. Email headers contain critical information like SPF, DKIM, and DMARC records that help trace delivery issues, identify spam, and troubleshoot bouncing messages.
In this episode, Charly covers:
✅ What email headers are and why your tech support needs them
✅ How to find and export headers in Gmail using "Show Original"
✅ How to access message source and download EML files in Outlook
✅ How to view headers in Zoho Mail using "Show More Actions"
✅ Two ways to share headers - copy to clipboard or download as an EML file
✅ Why headers help identify spoofed emails, spam, and delivery failures
Next time your tech support says "send me the headers," you will know exactly what to do - and they will thank you for it.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: ...
