We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
AI agents are being marketed to small businesses as the ultimate productivity hack - but what happens when they go rogue? When a Meta AI safety director gave an AI agent access to her email with clear instructions not to take action, it ignored her and bulk deleted hundreds of messages. She could not even stop it from her phone.
In this episode, Charly covers:
✅ The difference between AI chatbots and AI agents - and why it matters for your business
✅ How context window limitations can cause AI tools to forget your safety instructions entirely
✅ The principle of least privilege and why broad permissions are a recipe for disaster
✅ Practical steps to protect your business before connecting any AI tool to your systems
Treat AI tools like a brand new employee on their first day - supervise, check the work, and limit access until trust is earned. The boring fundamentals still win.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Music and Credits to:
Paradise Found is covered under Creative Commons.
"Paradise Found"
Kevin MacLeod (incompetech.com)
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
If you’re using Microsoft Edge’s built-in password manager, your saved credentials may not be as safe as you think. A researcher has confirmed that Edge decrypts all saved passwords at startup and stores them in plain text in your computer’s memory – for the entire browser session. Unlike other Chromium-based browsers like Brave and Chrome, Edge is the only one tested that decrypts and loads every credential into RAM at startup, whether you visit those sites or not.
In this episode, Charly covers:
✅ How Edge handles saved passwords differently from other browsers
➡️ Why storing credentials in clear text in process memory is a serious risk
⚡ What an attacker with admin access or malware can do with a simple memory dump
⭐ Microsoft’s response – and why calling it a “design choice” is not reassuring
❗ Why you should switch to a dedicated password manager like Zoho Vault
Your browser’s convenience should never come at the cost of your security.
Check out Zoho Vault: ...
Your X account is a target, and without two-factor authentication, it’s only a matter of time before someone tries to compromise it. A recent case saw a large account stolen by a crypto scammer who changed the name, description and started exploiting the followers.
In this episode, Charly covers:
✅ Why two-factor authentication matters more than ever for your social accounts
➡️ The three authentication options X offers and which one Charly recommends
⚡ Step-by-step walkthrough of enabling an authentication app on your X account
⭐ How to scan the QR code and link your authenticator
❗ Why you must save your single-use backup code and where to keep it safely
Two-factor authentication might not be 100% bulletproof, but it makes you significantly harder to hack than the next person. Take a few minutes and lock your account down today.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Cyber security training works best when people actually want to do it. Craig Taylor, CISSP and co-founder of Cyber Hoot, has spent 30 years proving that rewarding good behaviour, recognising effort and making training feel like play gets better results than any amount of pressure. In this conversation, Charly sits down with Craig to explore how positive reinforcement and gamification are reshaping cyber security training for small businesses.
Craig's background in psychology gives him a clear lens on why rewarded behaviours are repeated, and why leaderboards, small wins and open-book learning lift engagement across entire organisations.
In this episode, Charly and Craig cover:
✅ Why rewarded behaviours are the ones that stick
➡️ How gamification lifts engagement from leadership to front-line staff
⚡ The PAR method - Pause, Assess, Report - for handling suspicious messages
⭐ Why leaderboards unexpectedly engaged the C-suite
✨ How AI is making phishing attacks harder to spot
☑️ When small businesses ...
