We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Managing technology failures during the holiday season can be stressful for business owners trying to disconnect and spend time with family. When your website goes down on Christmas Day or a client cannot access critical systems, knowing how to prioritise and respond appropriately can save both your sanity and your business reputation. Understanding the difference between truly urgent issues and those that simply feel urgent is essential for maintaining healthy boundaries whilst still protecting your business interests.
In this episode, Charly covers:
✅ The four key questions to determine if a tech issue is genuinely urgent and important versus merely annoying
📌 How to distinguish between completely blocked clients and those who are simply inconvenienced
🔗 Creating an emergency contact list with critical access information before the holidays begin
🛡️ Security issues that require immediate attention regardless of the date
✅ Communicating effectively with clients when problems arise during your break
📌 Knowing when to actually interrupt your holiday and when issues can wait
Find out more about my services: https://askcharlyleetham.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
Instagram: https://instagram.com/ask_charly_leetham
LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://askcharlyleetham.com/likes/rise-and-shine
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
Music and Credits to:
Paradise Found is covered under Creative Commons.
"Paradise Found"
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/
https://rumble.com/v72sdko-how-do-you-handle-tech-emergencies-over-christmas-2025650.html
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
With the Australian under-16 social media ban now in effect, many users are concerned about losing access to their accounts and all the content stored within them. Whether you are worried about new regulations or simply want to protect your business data, knowing how to export your Facebook information is essential for every business owner.
In this episode, Charly covers:
✅ How to access Facebook's export settings through Account Center
📌 Step-by-step process for downloading your personal profile data
🛡️ Backing up your Facebook business page separately
📌 Choosing the right format (HTML vs JSON) and media quality settings
✅ Managing large download files and storage requirements
🔗 Why regular backups every few months protect your business
LINKS:
Book Your Breakthrough Sessions: https://askcharlyleetham.com/book-me
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: ...
Passkeys are being promoted as the future of secure authentication, with Apple, Google, and Microsoft pushing them as superior replacements for passwords. While passkeys do eliminate many security vulnerabilities like phishing and password reuse, they introduce new risks that are rarely discussed openly. Business owners need to understand that increased security comes with reduced control, vendor lock-in, and dangerous single points of failure. If your cloud account gets suspended, you could lose access to every system you've secured with passkeys, creating a catastrophic business continuity problem.
In this episode, Charly covers:
✅ What passkeys actually are and how they differ fundamentally from traditional passwords
📌 Why tech companies are aggressively pushing passkeys beyond just security concerns
🔗 The critical trade-off between security and control that nobody talks about
🛡️ How account suspension by Apple, Google, or Microsoft can lock you out of everything
✅ Why passkeys create dangerous ...
December brings a rush to finish work before the holiday break, and in the chaos, critical technology tasks often get forgotten until something breaks. Every year, business owners make predictable mistakes that could easily be prevented with proper preparation. From untested backups to expired credit cards on subscriptions, these oversights can leave businesses offline, unable to process payments, or dealing with angry customers who found conflicting information about opening hours. Understanding these common pitfalls and addressing them early ensures your business runs smoothly through the holidays and into the new year.
In this episode, Charly covers:
✅ Why testing your backups before December is essential and how to verify they actually work
📌 The critical platforms where you must update holiday hours to avoid customer confusion
🔗 How expired credit cards on subscriptions can take your business offline during the break
🛡️ Why documenting passwords and system access before staff leave prevents ...
