Ask Charly Leetham
Science & Tech • Business
Our goal is to assist small to medium business owners use the power of the Internet as an avenue to market their organisations in an appropriate and cost-effective manner.

We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.

We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
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November 22, 2025
How Do You Stop December Invoice Chaos? (2025/641)

December cash flow becomes problematic when clients shut down early, accounts teams disappear on holiday, and payments stall. Your expenses increase from holiday stock and staffing whilst income slows dramatically between mid-December and late January. Waiting until payment problems occur leaves you scrambling to chase invoices during the busiest time of year. Setting up automated reminders and recurring billing now prevents the cash flow crunch that catches many businesses off guard.

In this episode, Charly covers:

✅ Using recurring invoices to ensure billing happens automatically
📌 Setting up polite automated payment reminders before invoices become overdue
🔗 Sending invoices earlier with extended payment terms during December
✅ Configuring holiday-friendly wording in automated reminder templates
📌 Checking CRM and accounting system connections before the rush
🛡️ Scheduling thank-you messages that double as subtle payment nudges

Most payment delays during holiday periods are not intentional non-payment. Clients simply forget about invoices buried in overflowing inboxes during their busiest season. Automated reminders that go out the day before payment is due, then again seven days after, dramatically improve payment rates without requiring you to manually chase invoices. The key is setting these automations up now, before the chaos begins, and adjusting invoice timing to account for slower December processing. Sending invoices at the end of November with 14 or 21 day payment terms rather than waiting until mid-December with standard seven day terms gives clients time to process payments before their accounts teams leave. The episode covers practical strategies using tools like Xero, Zoho Books, and CRM systems to automate the entire invoice-to-payment cycle.

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Music and Credits to:
Paradise Found is covered under Creative Commons.
"Paradise Found"
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/

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February 22, 2024
Remembering All The Things - Daily Dose Of Business Inspiration (2024/47)

Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?

00:05:41
February 21, 2024
Practice The Pause - Daily Dose Of Business Inspiration (2024/46)

It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.

00:03:54
February 20, 2024
Setting Boundaries Is Good For Business - Daily Dose Of Business Inspiration (2024/45)

Boundaries are important in life. Today we look at what that means in business.

00:04:34
August 07, 2026
Can You Trust a Hacked File’s Date? (2026/752)

When investigating a security breach, it’s best not to rely on the date of a compromised file. That date may not be the “source of truth” you think it is and it may derail your investigation.

There’s a number of reasons for that and Charly covers that in today’s episode:

✅ Why you can’t rely on the date of the file
⚡ Why a suspicious looking file date still may not confirm anything
⭐ What actually protects your site from compromise

You can’t ignore the file, but you certainly can’t trust it. What do you think?

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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August 05, 2026
How Do You Turn Off Google AI Scanning Your Gmail? (2026/751)

If you have a Google account, Gmail account, or Google Workspace account, Google has switched on a new AI feature and opted you in automatically. It scans your emails and attachments, which may include financial data, tax information, bank statements and health information.

Today’s Walkthrough Wednesday is about how to turn off Google AI scanning in Gmail, on both desktop and mobile, so you can make an informed decision about what these engines can access rather than being opted in without knowing.

In this episode, Charly covers:

✅ What the new Google AI smart features scan and why it matters
➡️ How to turn it off on desktop, step by step
⚡ How to turn it off on mobile, step by step
⭐ How to check and delete what Google has already tracked
❗ Why checking your privacy settings regularly matters

If you have never checked your Google privacy settings before, today is a good day to start. Watch the full walkthrough and make your own informed decision about what you allow Google’s AI to access.

...

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August 03, 2026
Can You Really Spot AI In Someone's Writing? (2026/750)

They reckon you can spot when AI wrote something, but is that really true? There's a checklist going around online that shows certain words, certain punctuation and certain phrases, that some maintain are indicators something was written by AI. Is that true though?

Watch todays episode and tell us what you think. Charly gets into it and dicusses things like:

➡️ How AI learned the words, punctuation and phrases
⚡ Some of the sources of the knowledge for that training
✅ What it costs us as writers to take the list "too seriously"
⭐ What you should consider if you do use an AI for your writing tasks

If you have ever second guessed a word in your own writing because someone called it an AI tell, this one is for you.

Do you agree or disagree with Charly?

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(1 per person only)


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