We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
November is the perfect window to audit your website before the holiday chaos begins. Whilst things are still relatively calm, you have time to catch outdated information, test broken features, and ensure your site accurately reflects what your business offers right now rather than six months ago. Waiting until December means customers will encounter incorrect business hours, disconnected contact forms, or outdated service information during your busiest period.
In this episode, Charly covers:
✅ Essential website checks before the holiday rush begins
📌 Updating business hours, contact details, and service information
🔗 Testing contact forms, booking links, and embedded content
✅ Reviewing team pages, legal information, and privacy policies
📌 Checking for discontinued products and outdated social media icons
🛡️ Testing your site as a first-time visitor to spot usability issues
Small businesses often forget that their websites drift out of date. Staff members leave but contact forms still route to their old email addresses. Newsletter widgets point to abandoned email platforms. Business hours reflect pre-holiday schedules. Team photos show people who departed months ago. These problems compound during peak periods when new customers are actively researching your business. A quick site audit now prevents embarrassing discoveries when traffic spikes. This episode walks through the visible updates and invisible technical checks that ensure your website presents a current, professional image throughout the holiday season.
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Music and Credits to:
Paradise Found is covered under Creative Commons.
"Paradise Found"
Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 3.0
http://creativecommons.org/licenses/by/3.0/
https://incompetech.com/music/royalty-free/licenses/
https://rumble.com/v71s7us-is-your-website-ready-for-the-holiday-rush-2025638.html
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Tired of retyping the same email replies over and over? Gmail templates (also known as canned responses) let you save pre-written messages you can drop into any email in seconds, and most people do not realise the feature is already sitting inside their account waiting to be switched on.
In this episode, Charly covers:
✅ How to enable Gmail templates in your account settings
✅ Creating your first canned response from a draft email
✅ Using templates in new messages and replies
✅ How to add formatting, images, and links to make templates look professional
⭐ A handy tip for using AI to generate nicely formatted template content
✅ How to update, overwrite, and delete templates you no longer need
Whether you are answering guest pitch enquiries, support requests, or repeat customer questions, Gmail templates help you respond faster without adding another tool to your tech stack.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
...
Your laptop could die, get stolen, or you might just forget to take it with you - and if you do not have a plan for what comes next, you could be in trouble. Without your laptop, you lose access to the very systems you need to run your business.
In this episode, Charly covers:
✅ Why losing your laptop means losing access to the systems your business runs on
✅ The critical difference between a dead laptop and a stolen one
✅ What to do in the first hour if your laptop goes missing
✅ How your downtime can grind your entire team to a halt
✅ The mindset shift needed to build a real continuity plan
Stop guessing and start planning - because the worst time to figure this out is when it has already happened.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: https://askcharlyleetham.locals.com
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YouTube: ...
You installed a free VPN to protect your privacy, but what if it is actually doing the exact opposite? Most free VPN providers need to make money somehow, and if you are not paying with your wallet, you are almost certainly paying with your data.
In this episode, Charly covers:
✅ Why running a VPN service is expensive and how free providers cover those costs
✅ How free VPNs collect and sell your browsing history, habits, and behavioural data to brokers
✅ Why “no logs” marketing claims cannot be trusted without independent audits
✅ Why a free VPN is worse than other dodgy apps - because ALL your traffic flows through it
✅ Three practical steps: uninstall, change passwords, and budget for a paid provider
Stop being the product. A decent paid VPN costs less than a coffee a month and keeps your data where it belongs - with you.
✅ Free VPN 101 Course: https://askcharlyleetham.com/business-tech-boost/vpns-101/
(No signup required - Charly built this so you can sort it yourself)
✅ Get up to 3 months ...
