We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Got an alarming email about someone else trying to trademark your business name? In this episode, Charly digs deep into one such message, investigating whether it’s legit or just another clever scam targeting small business owners.
Learn how to spot the red flags, protect your brand, and avoid wasting money on unnecessary legal services.
📌 In this episode, Charly shares:
✅ How scammers mimic legal firms to pressure business owners
✅ What a legitimate trademark request should look like
✅ The right way to check your trademark status via IP Australia
✅ Common scare tactics and misleading info used in these emails
🛡️ Don't fall for fear-based tricks — take control and verify everything yourself.
🔗 Use IP Australia’s official trademark tools: https://ipaustralia.gov.au
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Customers assume your website information is accurate. When your site displays standard operating hours during holiday closures or reduced schedules, you create frustration, damage trust, and risk negative reviews. People arrive at closed shopfronts, encounter unanswered phones, or receive no email responses because they relied on outdated website information. Automating your holiday hours across all touchpoints prevents these problems whilst saving you from last-minute scrambles.
In this episode, Charly covers:
✅ Where to update holiday hours for maximum visibility and impact
📌 Automating schedule changes on WordPress, Shopify, and Squarespace sites
🔗 Using Google Business Profile to update maps and search results automatically
✅ Coordinating auto-responders, voicemail, and contact form messages
📌 Scheduling announcement banners to display and remove automatically
🛡️ Planning welcome-back messages now to save time when you return
The consequences of incorrect business hours extend beyond ...
Overwhelmed by tech buzzwords like SAP, AI, or cloud computing? Chris Carter breaks it all down for small business owners in plain English — and even throws in a few jokes about alcohol, travel fails, and cybersecurity nightmares.
📌 In this episode, you’ll learn:
✅ What SAP actually is and why small businesses might need it
✅ How using your own data (and not others’) improves AI performance
✅ The real risks of AI-powered apps and why security should come first
✅ Practical tips on passwords, data storage, and migrating systems
🔗 Check out Chris Carter’s books on SAP, AI, and tech:
https://askcharlyleetham.com/chriscarterbooks
Connect with Chis:
https://www.Christophermcarter.com
https://www.linkedin.com/in/christopher-carter-885159/
📢Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals:
https://askcharlyleetham.locals.com
Rumble:
https://rumble.com/askcharlyleetham
Odyssey:
...
November is the perfect window to audit your website before the holiday chaos begins. Whilst things are still relatively calm, you have time to catch outdated information, test broken features, and ensure your site accurately reflects what your business offers right now rather than six months ago. Waiting until December means customers will encounter incorrect business hours, disconnected contact forms, or outdated service information during your busiest period.
In this episode, Charly covers:
✅ Essential website checks before the holiday rush begins
📌 Updating business hours, contact details, and service information
🔗 Testing contact forms, booking links, and embedded content
✅ Reviewing team pages, legal information, and privacy policies
📌 Checking for discontinued products and outdated social media icons
🛡️ Testing your site as a first-time visitor to spot usability issues
Small businesses often forget that their websites drift out of date. Staff members leave but contact forms still route to...
