We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
AI can be a powerful tool in your business — but only if it's used properly. In this episode, Charly gets real about her frustrations with poorly implemented AI chatbots and support systems. This candid talk is full of lessons for any business thinking about automating customer service.
📌 You'll hear:
✅ Why customers are fed up with AI chat support
✅ Common mistakes businesses make when implementing AI
✅ The true purpose of AI — and who it should serve
✅ What “know, like, and trust” really means in an AI world
🛡️ Learn how to avoid alienating customers and ensure your AI solutions help instead of hinder.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
AI tools can speed up your work, summarize complex info, and even generate marketing plans, but they come with a catch. In this episode, Charly unpacks how using AI without critical thinking can lead to misinformation, poor decisions, and even cognitive decline.
📌 You'll discover:
✅ Real examples of how Charly uses AI for transcripts, summaries, and content planning
✅ Why blindly trusting AI outputs is risky — and sometimes flat-out wrong
✅ How to verify AI-generated info with your own brain and credible sources
✅ The hidden danger of letting AI do all the thinking for you
🛡️ Don’t let convenience rob you of accuracy or insight. Use AI — but think with it, not instead of it.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
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Locals: https://askcharlyleetham.locals.com
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Facebook: ...
Come and join me in playing the Gratitude Game.
Share in the comments below, one thing EACH DAY, that you're grateful for.
It can be as simple as "I'm grateful for being able to move my body" or "I'm grateful to have food to eat".
The idea is to remind ourselves, that no matter how difficult business (or life) gets, we have something to look forward to. I'll start
I'm grateful to have people around me who support me.
Tired of sending every email manually or losing track of follow-ups? Automations in Zoho Campaigns help you stay consistent, relevant, and efficient — without lifting a finger after setup.
📌 In this episode, Charly covers:
✅ What email automations actually are — and why you’d use them
✅ How to set up a simple trigger-action workflow (e.g. “Welcome” series)
✅ Using multiple actions (like tagging, list movement, or delays)
✅ How automations keep your leads warm without overwhelming them
Whether you’re nurturing new subscribers, following up on purchases, or streamlining internal tasks — automations are your quiet, reliable assistant working behind the scenes.
🔗 Try Zoho Campaigns here: https://askcharlyleetham.com/likes/zohocampaigns
(Charly receives a commission for purchases made from this link)
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
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Locals: https://askcharlyleetham.locals.com
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