We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Tired of forwarding customer emails between team members or missing important messages? A Shared Mailbox Group in Zoho Mail might be the solution you didn’t know you needed.
In this episode, Charly explains how Shared Mailboxes help teams manage common inboxes — like support@, sales@, or info@ — without needing to share login credentials or miss a beat.
📌 Here’s what you’ll learn:
✅ What a Shared Mailbox Group is and how it works
✅ How to set one up in Zoho Mail
✅ Ways to assign, track, and collaborate on emails without confusion
Whether you’re a solo operator with a VA or a growing team, Shared Mailboxes can massively improve communication flow and client response times.
💼 Try Zoho Mail (including Shared Mailboxes) here:
https://askcharlyleetham.com/likes/zohomail
(Charly receives a commission for purchases made from this link)
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Are you constantly tempted by shiny new software promising to revolutionise your workflow? Marketing is designed to make us feel like we are falling behind, but after 40 years in tech, Charly has learned that the businesses running smoothly are not the ones with the fanciest tools.
In this episode, Charly covers:
✅ Why tech marketing sells feelings (fear and urgency) rather than features
📌 The "four times rule" for deciding whether you actually need new software
🔗 Questions to ask before switching tools or buying new applications
🛡️ Why boring, reliable tech that just works is actually smart business
Book a Free 30minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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...
Got a shiny new phone, tablet or laptop over the holidays? The way you set up your device in that first hour can save you hours of frustration or create them. Rushing through the setup is how bad habits get baked in from day one.
In this episode, Charly covers:
✅ Why updating your operating system first is absolutely non-negotiable
📌 What those boring setup screens are actually deciding for you
🛡️ How to set a proper passcode and what biometrics really mean for your privacy
✅ Getting your password manager and authenticator apps transferred correctly
📌 Managing automatic updates and Find My Device settings
🔗 How to properly wipe and dispose of your old device responsibly
Book a Free 30minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Facebook: ...
Running a small business through 2025 meant navigating constant tech changes, from AI becoming mainstream to evolving security threats. If you kept showing up, kept learning, and kept making decisions despite the noise, you have built something valuable. In this episode, Charly covers:
✅ Why filtering out shiny new tools and asking better questions shows real business maturity
📌 How small habits like weekly backup checks and monthly password reviews compound into major protection
🛡️ The difference between chasing perfection and building resilient systems that recover when things go wrong
📌 What is coming for Rise and Shine in 2026, including the new Monday, Wednesday, Friday schedule with themed episodes
Book a Free 30minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Locals: https://askcharlyleetham.locals.com
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YouTube: ...
