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Tired of forwarding customer emails between team members or missing important messages? A Shared Mailbox Group in Zoho Mail might be the solution you didn’t know you needed.
In this episode, Charly explains how Shared Mailboxes help teams manage common inboxes — like support@, sales@, or info@ — without needing to share login credentials or miss a beat.
📌 Here’s what you’ll learn:
✅ What a Shared Mailbox Group is and how it works
✅ How to set one up in Zoho Mail
✅ Ways to assign, track, and collaborate on emails without confusion
Whether you’re a solo operator with a VA or a growing team, Shared Mailboxes can massively improve communication flow and client response times.
💼 Try Zoho Mail (including Shared Mailboxes) here:
https://askcharlyleetham.com/likes/zohomail
(Charly receives a commission for purchases made from this link)
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
December cash flow becomes problematic when clients shut down early, accounts teams disappear on holiday, and payments stall. Your expenses increase from holiday stock and staffing whilst income slows dramatically between mid-December and late January. Waiting until payment problems occur leaves you scrambling to chase invoices during the busiest time of year. Setting up automated reminders and recurring billing now prevents the cash flow crunch that catches many businesses off guard.
In this episode, Charly covers:
✅ Using recurring invoices to ensure billing happens automatically
📌 Setting up polite automated payment reminders before invoices become overdue
🔗 Sending invoices earlier with extended payment terms during December
✅ Configuring holiday-friendly wording in automated reminder templates
📌 Checking CRM and accounting system connections before the rush
🛡️ Scheduling thank-you messages that double as subtle payment nudges
Most payment delays during holiday periods are not intentional ...
Heading into the holiday period without confirming your critical systems are working creates unnecessary risk. Discovering your website is down, your payment processor has stopped working, or your contact forms are routing to deleted email addresses whilst you are trying to enjoy time off forces stressful emergency responses. Running systematic tech checks now means you can actually take your break knowing your business systems will function reliably without constant monitoring.
In this episode, Charly covers:
✅ Setting up website uptime monitoring and email delivery verification
📌 Testing payment systems, contact forms, and automation workflows
🔗 Creating proper backup systems with off-site storage before you leave
✅ Checking SSL certificate expiration dates to prevent website errors
📌 Ensuring team members have appropriate access to critical systems
🛡️ Configuring auto-responders, email forwarding, and calendar blocks
Small oversights compound during holiday periods when response times are ...
Heading into the holiday period without confirming your critical systems are working creates unnecessary risk. Discovering your website is down, your payment processor has stopped working, or your contact forms are routing to deleted email addresses whilst you are trying to enjoy time off forces stressful emergency responses. Running systematic tech checks now means you can actually take your break knowing your business systems will function reliably without constant monitoring.
In this episode, Charly covers:
✅ Setting up website uptime monitoring and email delivery verification
📌 Testing payment systems, contact forms, and automation workflows
🔗 Creating proper backup systems with off-site storage before you leave
✅ Checking SSL certificate expiration dates to prevent website errors
📌 Ensuring team members have appropriate access to critical systems
🛡️ Configuring auto-responders, email forwarding, and calendar blocks
Small oversights compound during holiday periods when response times are ...
