We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Tired of forwarding customer emails between team members or missing important messages? A Shared Mailbox Group in Zoho Mail might be the solution you didn’t know you needed.
In this episode, Charly explains how Shared Mailboxes help teams manage common inboxes — like support@, sales@, or info@ — without needing to share login credentials or miss a beat.
📌 Here’s what you’ll learn:
✅ What a Shared Mailbox Group is and how it works
✅ How to set one up in Zoho Mail
✅ Ways to assign, track, and collaborate on emails without confusion
Whether you’re a solo operator with a VA or a growing team, Shared Mailboxes can massively improve communication flow and client response times.
💼 Try Zoho Mail (including Shared Mailboxes) here:
https://askcharlyleetham.com/likes/zohomail
(Charly receives a commission for purchases made from this link)
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Many business owners assume their security is handled, but when was the last time you actually checked your passwords, backups, and two-factor authentication are working properly? This episode is your friendly accountability check to make sure everything discussed recently has been actioned before the new year kicks off.
In this episode, Charly covers:
✅ How to use your password manager's security audit tool to find compromised, weak, and reused passwords
📌 Why testing your backup restores is just as important as having backups in the first place
🛡️ Locating your recovery codes and setting up emergency access for someone you trust
🔗 Checking your router firmware, enabling two-factor authentication on key accounts, and verifying it still works on your current device
Book a Free 30minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Odyssey: ...
Managing passwords securely starts with proper setup of your password manager. Zoho Vault offers powerful security features that many users overlook during initial configuration, leaving their accounts more vulnerable than necessary.
In this episode, Charly covers:
✅ How to access Zoho Vault from any Zoho account, including free mail accounts
📌 Setting up your master password correctly and why forgetting it means losing everything
✅ Configuring unlock options using passkeys, Windows Hello, Touch ID, or YubiKey
📌 Running password health audits to identify weak and reused passwords
🛡️ Using the browser extension to automatically update passwords across sites
Book a Free 30minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Facebook: ...
Are you constantly tempted by shiny new software promising to revolutionise your workflow? Marketing is designed to make us feel like we are falling behind, but after 40 years in tech, Charly has learned that the businesses running smoothly are not the ones with the fanciest tools.
In this episode, Charly covers:
✅ Why tech marketing sells feelings (fear and urgency) rather than features
📌 The "four times rule" for deciding whether you actually need new software
🔗 Questions to ask before switching tools or buying new applications
🛡️ Why boring, reliable tech that just works is actually smart business
Book a Free 30minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: https://askcharlyleetham.locals.com
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Twitter: https://twitter.com/yourbizmgr
...
