We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Tired of writing the same emails over and over? In this episode, Charly walks you through using Email Templates in Zoho Mail — a powerful feature that saves time, ensures consistency, and keeps your communication professional.
📌 You'll learn:
✅ What email templates are and when to use them
✅ Why templates are a must for repetitive or team-wide emails
✅ How to create, edit, and manage templates in Zoho Mail
✅ Where to find your templates and how to insert them into messages quickly
Perfect for sales follow-ups, customer service replies, or internal updates — Zoho Mail templates help you write once and use often.
📧 Try Zoho Mail here:
https://askcharlyleetham.com/likes/zohomail
(Charly receives a commission for purchases made from this link)
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Not all email setups are created equal. If you've ever wondered what POP, IMAP, and Exchange really mean — and which one is best for your business — this episode is for you.
Charly breaks down each protocol in plain English, helping you understand their strengths, weaknesses, and real-world use cases. Plus, he shares why modern cloud-based systems like Google Workspace, Zoho Mail, and Microsoft 365 might be your smartest bet.
📌 In this episode:
✅ POP vs IMAP vs Exchange explained simply
✅ How email protocols affect storage, syncing, and reliability
✅ The best setup for multi-device access and business teams
✅ Why modern hosted email platforms offer better security, storage, and tools
🛡️ Bottom line: The right email setup saves you time, protects your data, and grows with you.
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
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Free email accounts sound great when you're starting a business on a tight budget — but are they really free?
In this episode, Charly dives deep into the hidden costs of using free Gmail, Outlook, or similar accounts for your business. From credibility issues to marketing limitations and serious security risks, you’ll discover why that "free" email might be the most expensive choice you can make.
📌 Charly breaks down:
✅ Why using @gmail.com can make you look unprofessional
✅ The hidden costs: lost emails, lack of support, and spam vulnerability
✅ Why free accounts don’t work with email marketing platforms
✅ What you gain with paid email: branding, security, control, and support
🔗 Tip: Start small with lower-cost business email options — and scale as needed.
🛡️ Bottom line? Your email is often your first impression. Make it count.
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
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Backups are your insurance policy — but how long should you actually keep them?
In this episode, Charly breaks down the essential strategies for website backup retention. Whether you're running a small blog or a complex e-commerce site, understanding what to keep, how long to keep it, and where to store it can make the difference between quick recovery and total disaster.
📌 You’ll learn:
✅ Why backups matter — from cyberattacks to human error
✅ The key retention strategies: daily, weekly, monthly, and yearly
✅ How to balance storage costs with business risk
✅ Why off-site and cloud backups aren’t enough on their own
✅ The importance of testing your backups regularly
🛡️ Don't wait for a disaster to find out your backups failed. Use this guide to build a smarter, more resilient website recovery plan.
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
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...
