Ask Charly Leetham
Science & Tech • Business
Our goal is to assist small to medium business owners use the power of the Internet as an avenue to market their organisations in an appropriate and cost-effective manner.

We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.

We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Interested? Want to learn more about the community?
Double or Single Opt-In? What Does It All Mean? (2025/522)

If you’re building an email list, you’ve probably seen the terms single opt-in and double opt-in — but which one should you choose, and why does it even matter?

In this episode, Charly breaks down the key differences between single and double opt-in, and how each impacts your compliance, deliverability, and lead quality.

✅ You’ll learn:

  • The legal implications under spam legislation like the Spam Act
  • Why double opt-in helps you maintain a cleaner, more engaged list
  • How single opt-in can increase list size — but at what cost?
  • How to choose based on the “heat” of your leads and your marketing goals
  • Tips for reducing friction in the signup process while staying compliant

Don’t just guess. Understanding opt-in methods can protect your reputation and improve your email results.

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What else you may like…
Videos
Posts
February 22, 2024
Remembering All The Things - Daily Dose Of Business Inspiration (2024/47)

Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?

00:05:41
February 21, 2024
Practice The Pause - Daily Dose Of Business Inspiration (2024/46)

It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.

00:03:54
February 20, 2024
Setting Boundaries Is Good For Business - Daily Dose Of Business Inspiration (2024/45)

Boundaries are important in life. Today we look at what that means in business.

00:04:34
Is AI Searching For What You Actually Asked? (2026/772)

Do you use your AI Chat as a glorified search engine? Many of us do because it's an effective way to collate data and analyse it. What happens when you ask for information, your AI "interprets" the request differently and presents you with a confident answer?

That's what Charly discusses in todays episode.

✅ A confident answer can still be answering the wrong question
➡️ The shortlist may have been narrowed before you ever see it
⚡ Checking what the AI searched for can be as important as checking its answer

When you ask AI to search the web, how certain are you that it’s searching for what you asked? The answer may look convincing, yet the search behind it can take your request somewhere you never intended.

There's an interesting lesson here for Business Owners.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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September 21, 2026
Who Can Help When Tech Support Goes in Circles? (2026/771)

Business systems are complex and when something goes wrong, trying to work out what it is and how to fix can be an exercise in futility. It becomes even more frustrating when there are multiple providers involved and each say their system is working correctly.

Todays episode discusses that and asks four questions:

✅ Why is it so difficult to identify where the problem sits?
➡️ What do you need to do?
⚡ How can you get out of the cycle?
⭐ What can the business do while the underlying problem is being resolved?

Have you got a technology problem that still exists because nobody can tell you where it sits?

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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September 18, 2026
How Did a Genuine Government Email Expose Customer Data? (2026/770)

Revolut handed approximately 680 customers’ personal information to a bad actor after receiving requests from a compromised Italian government account that appeared lawful.

It appears the company wasn’t hacked, and the emails passed the checks designed to confirm where they came from. Today's episode discusses:

✅ Why Revolut handed the information over
➡️ The legal and regulatory environment that set the incident up
⚡ What it means for the security and privacy of information businesses are required to collect
⭐ What small businesses need to take from it

There are lessons here for businesses, particularly those now covered by expanded Australian anti-money laundering requirements.

If your business collects sensitive customer information, find out what this incident means for you.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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