Ask Charly Leetham
Science & Tech • Business
Our goal is to assist small to medium business owners use the power of the Internet as an avenue to market their organisations in an appropriate and cost-effective manner.

We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.

We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Interested? Want to learn more about the community?
February 05, 2025
Why Your Clients Are Your Golden Geese & How to Raise Prices the Right Way (2025/391)

šŸ’°āœØ Are you nurturing your "Golden Geese," or driving them away?

In this episode, Charly shares a personal experience with a provider’s price increase and reflects on how businesses should treat their loyal clients. Learn the importance of customer retention, how to provide value while increasing prices, and strategies for communicating price changes without losing trust.

Discover actionable steps to keep your clients happy, maintain long-term relationships, and grow your business sustainably. Don’t make costly mistakes—tune in now! šŸš€

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February 22, 2024
Remembering All The Things - Daily Dose Of Business Inspiration (2024/47)

Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?

00:05:41
February 21, 2024
Practice The Pause - Daily Dose Of Business Inspiration (2024/46)

It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.

00:03:54
February 20, 2024
Setting Boundaries Is Good For Business - Daily Dose Of Business Inspiration (2024/45)

Boundaries are important in life. Today we look at what that means in business.

00:04:34
Automate Your Business: Do You Know What That Takes? (2026/777)

When someone says ā€œjust automate itā€, do you know what you’re agreeing to? Business automation can save you time, but there’s more to the decision than the work you’d like it to take off your hands.

Advancements in tech, including AI, has made the idea of connecting your tools and automating your workflows even more appealing. The benefits are worth considering, along with the work and decisions behind getting the result you want.

That word ā€œjustā€ leaves some questions unanswered:

āœ… How much is involved in making an automation useful to your business?
āž”ļø What might you be committing to after the initial setup?
⚔ What happens if it works, but produces the wrong result?
⭐ Where does the technical work end and your business judgement come in?

You don’t need to build the integration yourself to have a say in what you’re paying for. Understanding the trade-offs gives you more to base your decision on than the promise of saving time.

Join Charly for today’s Mindset Monday as she puts ...

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October 02, 2026
What Protects Your WordPress Site Beyond Updates? (2026/776)

There’s more to protecting your WordPress website than keeping it updated. Your login habits can leave opportunities for an attacker, while your hosting provider’s security controls can limit how far an attack reaches.

A recently patched WordPress vulnerability called Click-To-Shell could allow access to the actual server. Understanding how it worked helps answer:

āœ… Whether your login habits are leaving your site vulnerable
āž”ļø What a security plugin should provide you
⚔ What you might need to do after a security update

There are practical lessons for business owners in recognising unexpected activity and knowing what to ask your hosting provider.

How much do you know about the protection behind your website?

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)


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September 30, 2026
How Can Small Businesses Compete Without Discounting? (2026/41)

A small hardware store facing a new Bunnings across the road went on to have the biggest two years of its owner’s career. It didn't try to win by lowering its prices, the owner changed the game.

Direct response marketer John Dwyer joins Charly to share practical campaigns that helped smaller businesses attract leads and compete without discounting:

āœ… A value-added incentive gave customers a reason to choose the local hardware store over Bunnings
āž”ļø A Facebook contest generated 917 leads for a water filtration business in its first week
⚔ A restaurant built a database of 90,000 people and used it to fill otherwise empty tables
⭐ Matching the offer to the right audience helped turn promotions into genuine sales opportunities

There are plenty of ideas here for business owners who need to stand out without becoming the cheapest option.

What could your business offer that would take the customer’s attention away from price?

Main website - https://theinstituteofwow.com
Vacations Incentive - ...

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