We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
🌟 Ever wonder why your support team sometimes gets confused by your requests?
In this episode, Charly Leetham shares insights into the disconnect between users and support teams. 🌟 Learn how to bridge the gap by providing clear, detailed explanations of what you were doing, the steps you took, and the outcome you expected. 🌟 Pro tips include using screenshots and screen capture videos to demonstrate your issue effectively. And when miscommunications happen, remember—sometimes, laughter is the best solution! 🌟
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Feeling overwhelmed trying to share folders securely in Zoho WorkDrive? This episode walks you through setting up and managing folder permissions the right way - so you give access only to who truly needs it.
📌 In this episode, Charly shows you:
✅ How to create private vs public team folders
✅ What each role (editor, organizer, admin, viewer) can actually do
✅ The step-by-step of adding users and groups safely
✅ Sharing externally without compromising your files
✅ Using email upload, drafts, and file check-outs effectively
🔗 Explore Zoho WorkDrive: https://askcharlyleetham.com/likes/zhwd
(Charly receives a commission for purchases made from this link)
🛡️ Pro tip: Turn off external sharing and downloads when handling sensitive content.
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
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Come and join me in playing the Gratitude Game.
Share in the comments below, one thing EACH DAY, that you're grateful for.
It can be as simple as "I'm grateful for being able to move my body" or "I'm grateful to have food to eat".
The idea is to remind ourselves, that no matter how difficult business (or life) gets, we have something to look forward to. I'll start
I'm grateful to have people around me who support me.
Curious if Zoho WorkDrive can replace Google Drive or OneDrive for your business? In this episode, Charly breaks down why she uses WorkDrive daily and how it solves real problems in team collaboration, file sharing, and secure document management.
📌 You’ll discover:
✅ What Zoho WorkDrive actually is and how it compares to Google Drive and OneDrive
✅ How to organize team access with folder-level permissions
✅ The hidden “Mark as Ready” feature that prevents premature file access
✅ Powerful features like unlimited versioning, commenting, and external file collection
✅ Built-in office suite with WordPress publishing and spreadsheet tools
🔗 Try Zoho WorkDrive here: https://askcharlyleetham.com/likes/zhwd
(Charly receives a commission for purchases made from this link)
🔗 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: ...
