We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
🌟 Boost Your Website with Customer Feedback! 🌟
In today’s episode, Charly uncovers how customer feedback is the key to unlocking a better, more user-friendly website. Discover how to use feedback to identify pain points in navigation, design, and functionality while improving the overall user experience. Learn how to prioritize new features based on real user input and enhance your content to meet your audience’s needs.
Whether it's testing new ideas or building trust by responding to feedback, customer insights are invaluable for creating a website that not only meets expectations but exceeds them. Tune in and find out how listening to your customers can lead to website success! 🌟
Join the discussion: https://askcharlyleetham.locals.com
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Facebook: https://www.facebook.com/askcharlyleetham
Twitter: https://twitter.com/yourbizmgr
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LinkedIn: www.linkedin.com/in/charlyleetham
LinkedIn Company: https://www.linkedin.com/company/ask-charly-leetham/
Spotify: https://open.spotify.com/show/3z49Z4uM8iD3jWFq4jOz8
Apple Podcasts: https://podcasts.apple.com/us/podcast/ask-charly-leetham-online-business-manager/id1659738721
iHeartRadio: https://www.iheart.com/podcast/269-ask-charly-leetham-online-105944212/
Amazon Music: https://music.amazon.com/podcasts/662f1e44-115d-4094-862b-efe9307e0df4/ask-charly-leetham-online-business-manager
https://rumble.com/v5gi9kt-how-to-use-customer-feedback-to-improve-your-website-2024261.html
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Setting up auto-replies in M365 sounds easy—until you're on a limited plan like Outlook Online Plan 1. In this episode, Charly shares the surprisingly tricky process he followed to auto-respond only to specific emails (like contact form inquiries), using Power Automate instead of built-in Outlook settings.
📌 You’ll learn:
✅ Why standard M365 plans don’t support filtered auto-replies
✅ How to use Power Automate to trigger responses by subject or sender
✅ What “Reply-To” means and how to use it safely
✅ How to build a smart fallback if the Reply-To address is missing
✅ Why this method works even when basic Outlook settings don’t
🛡️ This one’s a bit technical — but once it’s set up, it works like a charm.
📢Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals:
https://askcharlyleetham.locals.com
Rumble:
https://rumble.com/askcharlyleetham
Odyssey:
https://odysee.com/@askcharlyleetham:4
YouTube:
...
If you're using Google Workspace and want to auto-reply to specific emails (like website inquiries) during the holidays, Charly's got your back. This episode breaks down how to enable Gmail templates and build a filtered auto-responder — without spamming your entire list.
📌 You’ll learn:
✅ How to enable and create Gmail templates
✅ Step-by-step setup for filters that auto-reply only to relevant emails
✅ Tips on using subject lines and sender filters
✅ Why this beats generic out-of-office replies
✅ Bonus: Use labels to keep everything organized
🛡️ Don't forget to disable the rule when you're back from your break.
📢Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals:
https://askcharlyleetham.locals.com
Rumble:
https://rumble.com/askcharlyleetham
Odyssey:
https://odysee.com/@askcharlyleetham:4
YouTube:
https://youtube.com/askcharlyleetham
Facebook:
https://www.facebook.com/askcharlyleetham
Twitter:
...
If you're using the Post SMTP plugin, you need to update to version 3.6.1 today.
Here's the issue: attackers can access your email logs without any authentication. Those logs contain password reset links. That means they can reset your admin password and take over your site.
Over 400,000 sites use this plugin. The vulnerability existed for 19 days before the patch was released. During that window, sites were exposed.
This is why weekly WordPress maintenance matters. Security patches don't come out on your schedule - they come out when developers discover vulnerabilities. If you're only checking monthly or when you remember, you're leaving gaps where your site is vulnerable.
If you manage your own site, log in today and check your plugins. If you use Post SMTP, update it now. If you're tired of having to track every security bulletin, that's what I'm here for.
