We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Do you have a Curious and Creative Team?
Fostering a mindset of exploration and innovation in business is an important tool to creating success.
Charly discusses strategies for encouraging curiosity and creativity, and shares how 3M’s culture of innovation has led to groundbreaking products like Post-it Notes.
Join the discussion in my community: https://askcharlyleetham.locals.com
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Are you using AI tools in your business without a proper review process? Amazon recently learned the hard way what happens when you incentivise speed over safety.
In this episode, Charly covers:
✅ The Cobra Effect - how incentives designed to solve a problem can make it worse
✅ How Amazon's push for AI-assisted coding led to major outages across live systems
✅ Why change control and review processes are non-negotiable, even with AI
✅ How to apply the same lessons to your own business, whether you are writing code, content or proposals
The lesson is not that AI is dangerous. The lesson is that the boring stuff - review processes, sign-offs and change control - is what keeps the wheels on.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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AI agents are being marketed to small businesses as the ultimate productivity hack - but what happens when they go rogue? When a Meta AI safety director gave an AI agent access to her email with clear instructions not to take action, it ignored her and bulk deleted hundreds of messages. She could not even stop it from her phone.
In this episode, Charly covers:
✅ The difference between AI chatbots and AI agents - and why it matters for your business
✅ How context window limitations can cause AI tools to forget your safety instructions entirely
✅ The principle of least privilege and why broad permissions are a recipe for disaster
✅ Practical steps to protect your business before connecting any AI tool to your systems
Treat AI tools like a brand new employee on their first day - supervise, check the work, and limit access until trust is earned. The boring fundamentals still win.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Is your website actually fast - or just fast enough on your desktop? Google PageSpeed Insights measures what really matters for your search rankings, and the results might surprise you.
In this episode, Charly covers:
✅ Where to find Google PageSpeed Insights and how to run a test on any website
✅ How to read the results - what the metrics like FCP, LCP and Speed Index actually mean
✅ Why mobile scores are often much lower than desktop - and why Google cares more about mobile
✅ Quick wins you can action right away - from caching scripts to removing unused CSS and JavaScript
✅ How to prioritise fixes so you spend your time and money where it counts
If your site is running slow, this episode helps you work out exactly where to focus your efforts for the biggest improvement.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Odyssey: ...
