We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
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Do you have a Curious and Creative Team?
Fostering a mindset of exploration and innovation in business is an important tool to creating success.
Charly discusses strategies for encouraging curiosity and creativity, and shares how 3M’s culture of innovation has led to groundbreaking products like Post-it Notes.
Join the discussion in my community: https://askcharlyleetham.locals.com
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#Curiosity #Creativity #Innovation #Problem-Solving #EmployeeEngagement #Podcast #Inspiration #ACL #DailyDoseOfBusinessInspiration #Listen #Tips #AskCharlyLeetham #OB, #OnlineBusinessManager
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
What happens when a subcontractor feeds your client data into an AI tool without telling you? Shadow IT has always been a risk, but AI tools have made it significantly more serious.
In this episode, Charly covers:
✅Why subcontractors using free-tier AI tools on client data is a growing problem
✅How the Australian Privacy Act makes you responsible for data your third parties handle
✅The difference between using AI as a reference and handing over actual business data
✅Practical steps to add AI usage clauses to your subcontractor agreements
The fix is not to ban AI. It is to ask the right questions, set clear boundaries and make AI usage part of your regular business conversations.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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If you have unused themes sitting in your WordPress dashboard, you have left a door unlocked that you did not even know was there. Unused themes are not just taking up space - they can be a genuine security risk.
In this episode, Charly walks you through:
✅ Why unused WordPress themes are a security concern, even if they are not active
✅ How to find and delete unused themes from the WordPress admin dashboard
✅ What to check before deleting - including child themes and parent theme dependencies
✅ Why you should always back up your site before making changes
It is a simple cleanup task that reduces the number of touch points on your website and helps keep malicious actors out.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Are you using AI tools in your business without a proper review process? Amazon recently learned the hard way what happens when you incentivise speed over safety.
In this episode, Charly covers:
✅ The Cobra Effect - how incentives designed to solve a problem can make it worse
✅ How Amazon's push for AI-assisted coding led to major outages across live systems
✅ Why change control and review processes are non-negotiable, even with AI
✅ How to apply the same lessons to your own business, whether you are writing code, content or proposals
The lesson is not that AI is dangerous. The lesson is that the boring stuff - review processes, sign-offs and change control - is what keeps the wheels on.
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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