Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?

It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.

Boundaries are important in life. Today we look at what that means in business.

You make a banking transaction, and a little while later your phone rings. It is someone saying they are from your bank’s fraud team, there is a problem with the transaction, and they need a few details to protect your money. This Firewall Friday episode is about a banking scam Charly saw reported, why it is so effective, and the simple habit she uses to shut it down.

In this episode, Charly covers:
✅ How the scam works and why it is such a convincing one
➡️ Why the number showing on your phone might not be proof of who is really calling
⚡ How the scam uses urgency, an emotional hook, and years of conditioning against you
⭐ The moment in the call where the real damage is done
✨ What Charly does instead, and why a couple of minutes now beats a heap of heartache later

If a call like this ever comes through, this episode will have you ready for it.

Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)

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You report a phishing or spam email to a provider and they ask you to send through the email headers. They don’t mean the to and from lines at the top of the message, they want the technical details, and that part is rarely obvious. This episode shows you how to find email headers in Zoho Mail, Gmail and Outlook, and how to analyse them so you can report the email to the right provider.

In this episode, Charly covers:
✅ What email headers actually are and why providers ask for them
➡️ How to find your headers in Zoho Mail, Gmail and Outlook
⚡ Two free tools that read the headers for you: the Zoho Mail toolkit and MXToolbox
⭐ How to work out which platform sent the email so you can report it to the right place
✨ Why a forwarded email won’t carry the original headers, so you need the original message

If you receive phishing or spam that looks like it came from a legitimate sending platform, reporting it helps the provider shut it down. To do that, you need the headers, and now you know how to get ...

When someone fills in a contact form on your site, you rely on an email notification to tell you about it. That notification relies on a lot of things going right, and all it takes is one to go wrong for you to never see the submission. In this Mindset Monday episode, Charly makes the case for saving your form submissions into your database instead of trusting the email, and what that means for your records and your privacy.

In this episode, Charly covers:

⚡ Why saving entries into your database means a lost email doesn't mean a lost contact
⭐ How a saved record protects your reputation if a legal question comes up
❗ The privacy responsibilities of storing personal information under the Privacy Act
✨ Why you should only collect the data you actually need

Have a listen, then let Charly know what you think. Is it overkill, or does it sound reasonable to you?
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)

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