We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Sales is an art, there's no doubt about it, and perfecting that art may be the difference between a "quick sale" and a long-term, lasting client relationship.
In today's episode, Charly discusses her own experiences over the years and how they've shaped her interactions on public forums like social media to help other business owners answer their own questions. Driven by a desire to see other businesses succeed and become profitable, Charly highlights the importance of balancing quick sales with building long-term relationships with clients.
Tune in to discover strategies that can help you engage more effectively and make a lasting impact in your professional interactions.
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Struggling to get your site listed on Bing? You're not alone — and there's a fix. In this episode, Charly walks you step-by-step through using Bing Webmaster Tools to submit your site, verify ownership, and boost visibility.
📌 You'll learn:
✅ How to set up a Bing Webmaster Tools account and verify your domain
✅ Why submitting an XML sitemap is critical for search indexing
✅ How to create and manage a sitemap using WordPress plugins like SmartCrawl Pro
✅ What “not enough inbound links” means — and what you can do about it
🛡️ Charly also shares pro tips for avoiding junk pages in your sitemap and optimizing what gets indexed, so only the most valuable parts of your site make it into Bing search.
🔗 Tools mentioned:
SmartCrawl Pro: https://wpmudev.com/project/smartcrawl-seo/
(Charly receives a commission for purchases made from this link)
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
...
Come and join me in playing the Gratitude Game.
Share in the comments below, one thing EACH DAY, that you're grateful for.
It can be as simple as "I'm grateful for being able to move my body" or "I'm grateful to have food to eat".
The idea is to remind ourselves, that no matter how difficult business (or life) gets, we have something to look forward to. I'll start
I'm grateful to have people around me who support me.
Ever felt burned by a “new customer” deal that leaves loyal users behind? In this episode, Charly unpacks her reaction to a Xero ad offering deep discounts and gift cards to newcomers — while long-time users continue paying full price.
📌 Inside this episode:
✅ Why loyalty pricing matters to small businesses
✅ The risk of alienating long-term customers
✅ Real talk on rising SaaS costs vs. value received
✅ A reminder to treat your own clients with care — they notice
🛡️ Charly shares her pricing philosophy: steady rates for loyal customers unless forced by external costs — a strategy that keeps trust high and churn low.
How do you feel about paying full price while others get sign-up perks? Join the discussion and rethink how you nurture your client relationships.
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: ...
