We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Charly Leetham welcomes Craig DeVore, one of the Cofounders of Screen Steps, a revolutionary knowledge operations platform. Discover how Craig's unique journey from a music and film scoring career to founding Screen Steps has shaped a 20-year legacy of transforming business documentation and training.
In This Episode:
Craig's Entrepreneurial Evolution: Learn about Craig’s unexpected career pivot, driven by personal challenges, leading to the creation of Screen Steps.
The "Find and Follow" Methodology: Uncover the secrets behind this game-changing approach that simplifies processes, boosts employee confidence, and slashes training times.
Real-Life Success Stories: Hear how one customer reduced their training period from a year to just 60 days, dramatically improving efficiency and employee engagement.
Adapting to Change: Explore strategies for teaching supervisors to lead, fostering a culture of continuous improvement, and overcoming resistance to new methodologies.
The Power of AI: Get a glimpse into the future of AI in documentation and training, and how businesses can leverage these advancements to stay ahead.
Why You Should Listen:
If you’re a small to medium business owner looking to leverage online technologies for growth, this episode is packed with actionable insights. Craig’s expert advice on creating clear, actionable guides and fostering an adaptable business culture is invaluable.
Tune In Now:
Join Charly and Craig for an engaging conversation that’s informative and inspiring. Learn how to transform your business, reduce stress, and increase confidence within your team with proven strategies and innovative solutions.
Find out more about Greg:
Website: https://screensteps.com/
Website: https://findandfollowbook.com
LinkedIn: https://www.linkedin.com/in/gregdevore/
Join the discussion in my community:
Ask Charly Leetham
Connect with Charly Leetham and other members of Ask Charly Leetham community
https://askcharlyleetham.locals.com/
Unlock the Secret to Business Efficiency: Game-Changing Tips and AI Insights - With Greg DeVore (S2024,E19)
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
An expired SSL certificate isn't just a tech oversight — it can tank your traffic, stop your sales, and trigger total chaos in your email, CRMs, and customer trust.
In this episode, Charly breaks down exactly what happens when your SSL certificate runs out, why it often gets missed, and what steps you must take to avoid disaster.
📌 Here’s what you’ll learn:
✅ What browsers, users, and search engines do when your SSL expires
✅ Why auto-renew doesn't always work — and what to do about it
✅ How an expired certificate affects email, payment gateways, and APIs
✅ Simple tools (like Let’s Encrypt and Cloudflare) to keep certificates current
🔗 Check out our hosting:
https://askcharlyleetham.com/hosting-services
(Charly receives a commission for purchases made from this link)
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: ...
Come and join me in playing the Gratitude Game.
Share in the comments below, one thing EACH DAY, that you're grateful for.
It can be as simple as "I'm grateful for being able to move my body" or "I'm grateful to have food to eat".
The idea is to remind ourselves, that no matter how difficult business (or life) gets, we have something to look forward to. I'll start
I'm grateful to have people around me who support me.
If you're using AI to write your blog posts, product descriptions, or web copy — are you still the legal owner of that content?
In this episode, Charly breaks down the murky (and evolving) world of AI content ownership. Just because the words came from your prompt doesn't mean the law sees them as yours. Learn how to protect your brand, stay compliant, and avoid accidental public domain content.
📌 Inside this episode:
✅ Why AI-generated content may not be protected under copyright laws
✅ How platform terms (like ChatGPT vs others) affect content ownership
✅ What makes human input the key to owning your AI-assisted work
✅ The risks of copycat content, reuse in training, and regulatory issues
🔗 Check your AI platform's rights policy here:
https://askcharlyleetham.com/likes/aipolicies
(Charly receives a commission for purchases made from this link)
📢 Join the discussion in my community: https://askcharlyleetham.locals.com
Follow us:
Locals: https://askcharlyleetham.locals.com
...
