We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies.
We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
Charly Leetham welcomes Craig DeVore, one of the Cofounders of Screen Steps, a revolutionary knowledge operations platform. Discover how Craig's unique journey from a music and film scoring career to founding Screen Steps has shaped a 20-year legacy of transforming business documentation and training.
In This Episode:
Craig's Entrepreneurial Evolution: Learn about Craig’s unexpected career pivot, driven by personal challenges, leading to the creation of Screen Steps.
The "Find and Follow" Methodology: Uncover the secrets behind this game-changing approach that simplifies processes, boosts employee confidence, and slashes training times.
Real-Life Success Stories: Hear how one customer reduced their training period from a year to just 60 days, dramatically improving efficiency and employee engagement.
Adapting to Change: Explore strategies for teaching supervisors to lead, fostering a culture of continuous improvement, and overcoming resistance to new methodologies.
The Power of AI: Get a glimpse into the future of AI in documentation and training, and how businesses can leverage these advancements to stay ahead.
Why You Should Listen:
If you’re a small to medium business owner looking to leverage online technologies for growth, this episode is packed with actionable insights. Craig’s expert advice on creating clear, actionable guides and fostering an adaptable business culture is invaluable.
Tune In Now:
Join Charly and Craig for an engaging conversation that’s informative and inspiring. Learn how to transform your business, reduce stress, and increase confidence within your team with proven strategies and innovative solutions.
Find out more about Greg:
Website: https://screensteps.com/
Website: https://findandfollowbook.com
LinkedIn: https://www.linkedin.com/in/gregdevore/
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Unlock the Secret to Business Efficiency: Game-Changing Tips and AI Insights - With Greg DeVore (S2024,E19)
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
Many business owners start the new year with great intentions, only to fall back into the same tech chaos by February. Instead of making resolutions you will abandon, consider building tech traditions that become recurring practices throughout the year.
In this episode, Charly covers:
✅ Annual reviews that actually save money, including subscription audits, password checks, backup testing, and domain renewal verification
📌 Quarterly and monthly maintenance tasks like website health checks, broken link testing, backup verification, and data cleanup routines
🛡️ Weekly habits for email management and software updates that prevent overwhelming backlogs
✅ How to build systems that stick by using calendar blocks, attaching new habits to existing routines, and documenting your processes
Book a Free 30minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: ...
Are you worried that artificial intelligence is about to take over the world and replace your job? Before you panic about the robot uprising, you might want to see what happens when you ask AI to play chess against itself.
In this episode, Charly covers:
✅ Why purpose-built chess computers like Deep Blue and AlphaZero mastered chess decades ago, yet large language models struggle with basic rules
📌 How ChatGPT moved a pawn backwards, which breaks the fundamental rules of chess and demonstrates AI's pattern-matching limitations
🛡️ The hilarious moment Google Bard hallucinated a chess piece into existence and confidently claimed checkmate with a knight that never existed
✅ Why AI is brilliant for drafts, summaries, content generation and repetitive tasks, but should never be trusted to make decisions or reason through problems
📌 How Charly uses AI tools like ChatGPT and Claude to save hours every week on social media posts, whilst still quality assuring every output
🛡️ The practical approach to AI ...
With the Australian under-16 social media ban now in effect, many users are concerned about losing access to their accounts and all the content stored within them. Whether you are worried about new regulations or simply want to protect your business data, knowing how to export your Facebook information is essential for every business owner.
In this episode, Charly covers:
✅ How to access Facebook's export settings through Account Center
📌 Step-by-step process for downloading your personal profile data
🛡️ Backing up your Facebook business page separately
📌 Choosing the right format (HTML vs JSON) and media quality settings
✅ Managing large download files and storage requirements
🔗 Why regular backups every few months protect your business
LINKS:
Book Your Free 30 Minute Breakthrough Session: https://askcharlyleetham.com/book-me
(Only 1 per person!)
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: ...
