I've heard a lot of people say that 2023 was a tough year and I guess it was but for me it was a year of new beginnings as well.
I finally got 'home' after being locked out of Australia for 2 years. I got to see my kids and my granddaughter. I got to see my Dad for the first time in 4 years. I got to spend time with my brother, his wife and my nieces - things I haven't been able to do in the last 20+ years.
These are all wonderful things.
On top of that, I moved from Canberra to Far North Queensland and started to 'take back my health'. I walked more, I didn't spend "quite" as long in front of the computer, I made new friends.
My health is slowly recovering and I have to take to a moment to remember that it took me a long time to get into this shape, it's going to take just as long - if not longer to get out of it. The point is that each day, it gets better and better. I really have to thank Hollie Barlow from Botanical Synergies, a gifted Chinese Medicine practioner for believing me and working with me in identifying what we needed to do. I also have to thank my Dad, for simply just being there and being encouraging when it got tough.
I travelled to Hawaii (again) and whilst I couldn't stay for as long as I wanted (Border Patrol wouldn't let me) I got to spend valuable time with my friends and we did things we wouldn't normally do. I did the Lighthouse walk and hiked Diamondhead - things that I will never forget doing. I also got to Arizona and drove 2000 miles from there to Oklahoma and back again. I created lifetime memories.
On a business front, I met my wonderful Virtual Assistant Gail Budden and her daughter, Meg Robilliard and we created a team that helps each other and our clients out. Without their help, this year would have been much harder.
That wasn't the end of it either - I met some wonderful new clients who are now (I hope) lifelong clients. And of course, I got to work with my existing wonderful clients.
Has 2023 been all sunshine and roses? No, of course not - but I choose to focus on and share the good times with you.
I hope you all can list out some wonderful moments in 2023 and remember them.
Going into 2024, I want to thank my family and friends for being there, sharing 2023 with me and helping make happy memories.
Happy New Year everyone.
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
Do you use your AI Chat as a glorified search engine? Many of us do because it's an effective way to collate data and analyse it. What happens when you ask for information, your AI "interprets" the request differently and presents you with a confident answer?
That's what Charly discusses in todays episode.
✅ A confident answer can still be answering the wrong question
➡️ The shortlist may have been narrowed before you ever see it
⚡ Checking what the AI searched for can be as important as checking its answer
When you ask AI to search the web, how certain are you that it’s searching for what you asked? The answer may look convincing, yet the search behind it can take your request somewhere you never intended.
There's an interesting lesson here for Business Owners.
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Business systems are complex and when something goes wrong, trying to work out what it is and how to fix can be an exercise in futility. It becomes even more frustrating when there are multiple providers involved and each say their system is working correctly.
Todays episode discusses that and asks four questions:
✅ Why is it so difficult to identify where the problem sits?
➡️ What do you need to do?
⚡ How can you get out of the cycle?
⭐ What can the business do while the underlying problem is being resolved?
Have you got a technology problem that still exists because nobody can tell you where it sits?
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Revolut handed approximately 680 customers’ personal information to a bad actor after receiving requests from a compromised Italian government account that appeared lawful.
It appears the company wasn’t hacked, and the emails passed the checks designed to confirm where they came from. Today's episode discusses:
✅ Why Revolut handed the information over
➡️ The legal and regulatory environment that set the incident up
⚡ What it means for the security and privacy of information businesses are required to collect
⭐ What small businesses need to take from it
There are lessons here for businesses, particularly those now covered by expanded Australian anti-money laundering requirements.
If your business collects sensitive customer information, find out what this incident means for you.
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