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We provide ongoing support and advice to assist businesses to
maintain and grow a crucial path to market and focus on growing your business
I've heard a lot of people say that 2023 was a tough year and I guess it was but for me it was a year of new beginnings as well.
I finally got 'home' after being locked out of Australia for 2 years. I got to see my kids and my granddaughter. I got to see my Dad for the first time in 4 years. I got to spend time with my brother, his wife and my nieces - things I haven't been able to do in the last 20+ years.
These are all wonderful things.
On top of that, I moved from Canberra to Far North Queensland and started to 'take back my health'. I walked more, I didn't spend "quite" as long in front of the computer, I made new friends.
My health is slowly recovering and I have to take to a moment to remember that it took me a long time to get into this shape, it's going to take just as long - if not longer to get out of it. The point is that each day, it gets better and better. I really have to thank Hollie Barlow from Botanical Synergies, a gifted Chinese Medicine practioner for believing me and working with me in identifying what we needed to do. I also have to thank my Dad, for simply just being there and being encouraging when it got tough.
I travelled to Hawaii (again) and whilst I couldn't stay for as long as I wanted (Border Patrol wouldn't let me) I got to spend valuable time with my friends and we did things we wouldn't normally do. I did the Lighthouse walk and hiked Diamondhead - things that I will never forget doing. I also got to Arizona and drove 2000 miles from there to Oklahoma and back again. I created lifetime memories.
On a business front, I met my wonderful Virtual Assistant Gail Budden and her daughter, Meg Robilliard and we created a team that helps each other and our clients out. Without their help, this year would have been much harder.
That wasn't the end of it either - I met some wonderful new clients who are now (I hope) lifelong clients. And of course, I got to work with my existing wonderful clients.
Has 2023 been all sunshine and roses? No, of course not - but I choose to focus on and share the good times with you.
I hope you all can list out some wonderful moments in 2023 and remember them.
Going into 2024, I want to thank my family and friends for being there, sharing 2023 with me and helping make happy memories.
Happy New Year everyone.
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
You deleted the app, so your data is gone too, right? Not necessarily. When you sign up for a service and hand over your details, that information lives on the company’s servers, not just your phone. Even if you stop using the app, your data could still be sitting there years later, and if that company gets breached, your details could be exposed.
In this episode, Charly covers:
✅ Why deleting an app doesn’t remove your data from the company’s servers
➡️ How to think about the information you hand over when signing up
⚡ Steps to log in and cleanse your account before deleting an app
✨ How to request data removal under Australian privacy principles
⭐ Why you should revoke app permissions before uninstalling
☑️ How to track down old accounts through your app store and emails
❗ Checking Sign in with Google, Apple, or Facebook for linked accounts
Take the time to go through your phone and clean up properly. Deleting the app is only half the job.
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The Redirection plugin is a plugin that handles redirects, branded affiliate links, and 404 monitoring on your WordPress website.
If you rename or delete a page, the plugin ensures that the old URL is redirected to the new one so visitors and search engines don’t hit a dead end, which is great for your SEO. Redirection also provides some stats on the links without needing to touch server files. Charly has been using it for years and walks through the full setup in this episode, from install to first redirect.
In this episode, Charly covers:
✅ What the Redirection plugin does and how Charly uses it
➡️ How to install and run through the setup wizard step by step
⚡ Setting up redirects for affiliate links and tracking click stats
⭐ How permalink monitoring automatically catches URL changes before they cause 404 errors
✨ Organising redirects into groups so you can find them later
☑️ Using the log and 404 monitor to see what’s happening on your site
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If you are a small business owner wondering whether AI is about to make your skills obsolete, the biggest tech companies in the world just answered that question for you. They fired experienced staff, replaced them with AI tools, and discovered the AI costs more than the people did.
In this episode, Charly covers:
⚡ Why this matters to small business owners who are being told their skills are about to become obsolete
✅ How the Australian government’s 1990s IT outsourcing mirrors today’s big tech AI strategy
➡️ The real numbers behind tech layoffs, AI spending blowouts, and hiring freezes
✨ Why companies are experiencing a corporate-level Dunning-Kruger effect with AI
❗ Whether QA staff cuts and a string of serious Windows update bugs in 2026 are more than coincidence
⭐ The two questions every small business owner should ask before replacing a person or process with an AI tool
Your experience is not becoming obsolete. Make informed, thoughtful decisions before swapping people for tools.
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