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I had to contact GoDaddy on behalf of a client today. This is no my favourite thing to do, for a number of reasons. I'd already spent an hour on the phone to them on Monday afternoon for the same issue only to have the call cut off by their support agent.
Sigh.
Anyway, I connected to their chat via WhatsApp today because I need to go mobile and need to have this issue resolved. When I get connected, I get the response below.
" Please do not worry we will resolve your issue together with your support and we need your patience most of the issues are in our scope, thank you for reaching out and believing in us."
Seriously? No, I don't believe in you. I am paying you for a service and I need that service to perform as expected.
I don't want to 'resolve this issue together'. I want you to do the job you're being paid to do.
I know I can be grumpy, particularly when my time is short but who is writing these scripts for these agents? They certainly don't make me feel reassured that my time is seen as valuable or that business is wanted.
What do you think?
Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
You deleted the app, so your data is gone too, right? Not necessarily. When you sign up for a service and hand over your details, that information lives on the company’s servers, not just your phone. Even if you stop using the app, your data could still be sitting there years later, and if that company gets breached, your details could be exposed.
In this episode, Charly covers:
✅ Why deleting an app doesn’t remove your data from the company’s servers
➡️ How to think about the information you hand over when signing up
⚡ Steps to log in and cleanse your account before deleting an app
✨ How to request data removal under Australian privacy principles
⭐ Why you should revoke app permissions before uninstalling
☑️ How to track down old accounts through your app store and emails
❗ Checking Sign in with Google, Apple, or Facebook for linked accounts
Take the time to go through your phone and clean up properly. Deleting the app is only half the job.
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The Redirection plugin is a plugin that handles redirects, branded affiliate links, and 404 monitoring on your WordPress website.
If you rename or delete a page, the plugin ensures that the old URL is redirected to the new one so visitors and search engines don’t hit a dead end, which is great for your SEO. Redirection also provides some stats on the links without needing to touch server files. Charly has been using it for years and walks through the full setup in this episode, from install to first redirect.
In this episode, Charly covers:
✅ What the Redirection plugin does and how Charly uses it
➡️ How to install and run through the setup wizard step by step
⚡ Setting up redirects for affiliate links and tracking click stats
⭐ How permalink monitoring automatically catches URL changes before they cause 404 errors
✨ Organising redirects into groups so you can find them later
☑️ Using the log and 404 monitor to see what’s happening on your site
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If you are a small business owner wondering whether AI is about to make your skills obsolete, the biggest tech companies in the world just answered that question for you. They fired experienced staff, replaced them with AI tools, and discovered the AI costs more than the people did.
In this episode, Charly covers:
⚡ Why this matters to small business owners who are being told their skills are about to become obsolete
✅ How the Australian government’s 1990s IT outsourcing mirrors today’s big tech AI strategy
➡️ The real numbers behind tech layoffs, AI spending blowouts, and hiring freezes
✨ Why companies are experiencing a corporate-level Dunning-Kruger effect with AI
❗ Whether QA staff cuts and a string of serious Windows update bugs in 2026 are more than coincidence
⭐ The two questions every small business owner should ask before replacing a person or process with an AI tool
Your experience is not becoming obsolete. Make informed, thoughtful decisions before swapping people for tools.
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