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This last week or so, my team and I were working on generating some marketing materials so I could attend a busines expo here in Ravenshoe. It meant that some of the team have been working extra hours for me.
I ASKED them to do the work and I expected that my invoice for this last week would be higher. No issues there.
It got fed back to me that one of the team was concerned about the hours they were racking up and what they would have to invoice me for the work. It was a lot of hours.
Now, I've been in that position with my own clients. They keep asking for things, I do the work and submit an invoice. However, sometimes my tummy does flip flops as I worry if they'll be upset with the amount! I'm sure we've all been there an will be there again.
The question is, can you alleviate that?
The answer to the question I just posed is ... yes and it's it sort of a simple answer with the execution being perhaps a little more difficult.
The answer is COMMUNICATE. I know right? Simple. Just talk to your client. "Hey, just letting you know that this work we've already done is some many hours and we've got xyz things left to do. Did you want me to keep working on those this week, is there something that you'd like me to give more priority to, etc etc etc."
That does a couple of things. Firstly it lets your client decide if the budget can stretch for this time period and the priority of the things left to do. Secondly, it says that you're responsible and you care about their business too.
It really is a win / win.
Now, you might that the client is a bit ... surprised ... by how much time has been spent and that's ok - that's why we communicate. Managing perceptions is the other side of the coin here. It's difficult to understand how much work goes into something, if you're not familiar with doing it yourself.
By going back and giving your client that information, you're also educating them on the value of your work.
Of course, this approach goes to other things too. Asking questions, communicating, providing feedback are invaluable tools to understanding your clients communication style and their business. It also might help them structure requests to you in a way that is clearer and provides the details you need.
Overall, I've found that it makes for a great, long term, working relationship. And ... creates a team!
I'm sure you've all had some experience with this, why not drop over to my LOCALS community and leave it there ... start, or join in, the conversation.
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Life is busy and there's just so many things to remember. What tools do you use to help you keep on top of ALL the things?
It's easy to react or respond quickly to messages and the like. It's better to do that mindfully. That's why I try to Practice The Pause.
When investigating a security breach, it’s best not to rely on the date of a compromised file. That date may not be the “source of truth” you think it is and it may derail your investigation.
There’s a number of reasons for that and Charly covers that in today’s episode:
✅ Why you can’t rely on the date of the file
⚡ Why a suspicious looking file date still may not confirm anything
⭐ What actually protects your site from compromise
You can’t ignore the file, but you certainly can’t trust it. What do you think?
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
Follow us:
Locals: https://askcharlyleetham.locals.com
Rumble: https://rumble.com/askcharlyleetham
Odyssey: https://odysee.com/@askcharlyleetham:4
YouTube: https://youtube.com/askcharlyleetham
Facebook: https://www.facebook.com/askcharlyleetham
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LinkedIn: ...
If you have a Google account, Gmail account, or Google Workspace account, Google has switched on a new AI feature and opted you in automatically. It scans your emails and attachments, which may include financial data, tax information, bank statements and health information.
Today’s Walkthrough Wednesday is about how to turn off Google AI scanning in Gmail, on both desktop and mobile, so you can make an informed decision about what these engines can access rather than being opted in without knowing.
In this episode, Charly covers:
✅ What the new Google AI smart features scan and why it matters
➡️ How to turn it off on desktop, step by step
⚡ How to turn it off on mobile, step by step
⭐ How to check and delete what Google has already tracked
❗ Why checking your privacy settings regularly matters
If you have never checked your Google privacy settings before, today is a good day to start. Watch the full walkthrough and make your own informed decision about what you allow Google’s AI to access.
...
They reckon you can spot when AI wrote something, but is that really true? There's a checklist going around online that shows certain words, certain punctuation and certain phrases, that some maintain are indicators something was written by AI. Is that true though?
Watch todays episode and tell us what you think. Charly gets into it and dicusses things like:
➡️ How AI learned the words, punctuation and phrases
⚡ Some of the sources of the knowledge for that training
✅ What it costs us as writers to take the list "too seriously"
⭐ What you should consider if you do use an AI for your writing tasks
If you have ever second guessed a word in your own writing because someone called it an AI tell, this one is for you.
Do you agree or disagree with Charly?
Book a Free 30 minute Breakthrough Session: https://askcharlyleetham.com/book-me
(1 per person only)
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Odyssey: ...
